Certificate of Insurance (COI) for Your DFW Office Move
Nearly every DFW office building requires your mover to file a Certificate of Insurance before they'll release the freight elevator or loading dock. Here's exactly what your property manager needs — and how we handle it free.
What Is a Commercial COI?
A Certificate of Insurance — the standard ACORD 25 form — summarizes your moving company's insurance: general liability, automobile liability, and workers' compensation, the coverage limits, the policy dates, and the building entities named as additional insured. For a commercial move it protects the building if a mover damages the lobby, elevator, or common areas, or is injured on the property — putting the liability on the mover's insurance, not your business or the landlord.
Why RequiredWhy DFW Office Buildings Require It
Property managers protect multi-million-dollar buildings full of other tenants. A moving crew rolling carts through shared corridors, running the freight elevator, and working the loading dock is real risk — so they require a COI before they'll release building access. It's standard across DFW Class-A and mid-rise office buildings in Uptown, Downtown, Las Colinas, Legacy, and beyond, and across the big management companies (CBRE, JLL, Cushman & Wakefield, Lincoln Property Company, Granite Properties). Show up on move day without one on file and you'll find the freight elevator locked and your move postponed.
What's On ItWhat Your Property Manager Needs
| Requirement | Typical commercial limit |
|---|---|
| General liability (per occurrence) | $1,000,000 |
| General liability (aggregate) | $2,000,000 |
| Automobile liability | $1,000,000 |
| Workers' compensation | Statutory (Texas) |
| Additional insured | Building owner + property manager, named exactly |
| Class-A / large towers | Often $2M+ — confirm with management |
The most common reason a COI gets rejected is the wrong entity names or missing additional-insured language. Send us your property management's insurance requirements sheet and we match it precisely.
Our ProcessHow We Handle Your COI — Free, in 48 Hours
- Send us the requirements. Your property manager's name, the building entities to name as additional insured, and the required limits.
- We prepare the ACORD 25 at the right limits with the exact additional-insured wording.
- We file it directly with your property manager — and copy you — typically within 48 hours, well before move day.
- You're cleared for the freight elevator and dock, on schedule.
There's never a charge for a COI with Moving Company Guys — it's part of doing a commercial move right. We carry general liability and workers' comp under USDOT #3918729 · TxDMV #009567347C, so the paperwork is routine for us even when it stalls everyone else.
Freight ElevatorCOI + Freight Elevator + Loading Dock
In a commercial building the COI is the key that unlocks the logistics. Property managers won't release the freight elevator or assign a loading-dock window until a valid COI is on file — and both usually have to be reserved in advance (often a specific 2–6 hour block, sometimes only after-hours). We handle all three together: we file the COI early, reserve the freight elevator and dock with building management, and schedule the crew to the window so the move runs on the building's terms, not against them.
After-HoursAfter-Hours Moves & Building Rules
Many office buildings only allow moves after business hours or on weekends to avoid disrupting other tenants — which happens to be exactly how we minimize your downtime, too. Buildings may also require elevator pads, specific entrances, security check-in, and proof of the COI at the door. We know the drill: we coordinate the after-hours window, meet the building's access and insurance requirements, and protect the elevators, lobby, and floors on the way through.
RecordsCOI, Records & Confidential Materials
For law firms, medical practices, and financial offices, the COI is only part of the compliance picture — your confidential records have their own rules. We move files in sealed, serialized, tamper-evident containers with a chain-of-custody manifest, so every box is tracked from the old office to the new one. For medical and dental practices, that includes HIPAA chain-of-custody on patient records and Business Associate Agreements where required. The COI protects the building; the records protocol protects your clients and your license. A mover who only thinks about furniture hands you a liability — we plan the records move with the same rigor as the insurance paperwork.
Beyond COIBeyond the COI — Full Commercial Compliance
A real commercial mover brings more than one certificate. Beyond the COI, we carry general liability and workers' compensation (USDOT #3918729 · TxDMV #009567347C), we protect the building's lobby, elevators, and floors with runners and padding, we reserve and work within the freight-elevator and dock windows, and we meet building security and access requirements at the door. We can provide references and proof of insurance for your procurement or facilities team, and we coordinate directly with your property manager so you're not stuck relaying paperwork between two parties. The COI is the entry ticket; full compliance and protection are what actually keep your move — and your security deposit — out of trouble.
Choose RightWhy You Need a Real Insured Commercial Mover
The cheapest mover is rarely cheap on a commercial job. A crew that can't produce a real COI gets you locked out of the freight elevator; one without proper insurance leaves your business and your landlord exposed if something is damaged or someone is hurt; one without commercial experience misses the elevator reservation, the after-hours rule, or the additional-insured wording and stalls your move. For a business move, the right question isn't "who's cheapest" — it's "who can produce the paperwork, navigate the building, and finish without downtime." That's exactly what we do every week across DFW: file the COI free, reserve the logistics, run the move after-hours, and have your team working the next morning.
Property ManagersDFW Property Managers & Their COI Rules
DFW's major property-management firms — CBRE, JLL, Cushman & Wakefield, Lincoln Property Company, Granite Properties, Stream Realty, and Transwestern — each have their own COI requirements sheet, preferred limits, and additional-insured wording, and the big Class-A towers in Uptown, Legacy, Las Colinas, and Downtown often demand $2M+ and specific entity names. We move in these buildings regularly and know the routine, so when you tell us the building or management company, we usually already know what they'll ask for. Send us the requirements sheet and we match it exactly — no back-and-forth, no rejected certificate the day before your move.
ChecklistYour Pre-Move COI Checklist
Before your move, confirm: (1) you've requested the COI from your mover as soon as you booked; (2) the building owner and property manager are named as additional insured, spelled exactly as the requirements sheet states; (3) the limits meet the building's minimum (often $1M/$2M, sometimes $2M+); (4) the freight elevator and loading-dock window are reserved; (5) the certificate is on file with building management a few days ahead, not the morning of. Hand us the requirements and we own all five — the COI, the filing, and the elevator and dock coordination — so move day starts with the doors open, not a locked freight elevator.
MistakesCommon COI Mistakes That Delay Office Moves
- Requesting it too late — building management often needs it days ahead. Ask the moment you book.
- Wrong entity names — the building owner and property manager must be named exactly as the lease/requirements sheet states.
- Insufficient limits — a Class-A tower may demand $2M; confirm the number.
- Using an uninsured "cheap" mover that can't produce a real COI — and getting locked out of the freight elevator.
- Forgetting the dock/elevator reservation — the COI clears you, but the window still has to be booked.
Serving All of DFW from Our 3 Offices
Moving Company Guys — Dallas
3333 Lee Pkwy Suite 600 · Dallas TX 75219
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Moving Company Guys — Movers Garland TX
2913 Big Oaks Drive · Garland TX 75044
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Moving Company Guys — Movers Plano
5700 Tennyson Pkwy #300 · Plano TX 75024
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Three Dallas–Fort Worth Offices
Moving Company Guys serves the entire DFW metroplex from three offices — Dallas, Garland, and Plano — so the closest crew is always nearby. Licensed (USDOT #3918729 · TxDMV #009567347C), fully insured, and 5.0-star rated. Call (972) 528-0385 for a free quote.
Hours: Mon–Sun 7AM–9PM
Commercial COI Guide — FAQ
Reputable, fully-insured ones do. Moving Company Guys files a correctly-formatted Certificate of Insurance (ACORD 25) with any DFW property manager free, typically within 48 hours, naming the building owner and management as additional insured.
Nothing with us — it's free and part of every commercial move. Some movers charge for it; we don't.
Commonly $1M per-occurrence / $2M aggregate general liability, $1M auto, and statutory workers' comp. Class-A towers often require $2M+. We carry the limits to meet these and match your building's requirements sheet.
It means your building's owner and property manager are named on our insurance certificate as protected parties, so our coverage extends to damage or injury at the property during your move. Buildings almost always require this exact language.
We turn certificates around within 48 hours of getting your property manager's requirements — well ahead of move day. Request it as soon as you book to avoid any delay with the freight elevator or dock.
Most commercial buildings will refuse to release the freight elevator or loading dock — postponing your move and risking holdover charges on your old lease. Always confirm the COI is on file with building management a few days ahead.
Yes — along with filing the Certificate of Insurance, we reserve the freight-elevator and loading-dock window with your building management and schedule the crew to that block, so all the building logistics are coordinated together rather than left to you. Most buildings require both the COI on file and a reserved elevator window before a commercial move can proceed, and we handle the whole sequence.
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After-hours moves, free COI, minimal downtime, one project lead. Call now for a free on-site commercial assessment.
