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Commercial COI Guide

Certificate of Insurance (COI) for Your DFW Office Move

Nearly every DFW office building requires your mover to file a Certificate of Insurance before they'll release the freight elevator or loading dock. Here's exactly what your property manager needs — and how we handle it free.

Quick answer: A Certificate of Insurance (COI) is a one-page document (ACORD 25) proving your mover carries general liability, auto liability, and workers' comp, with your building's owner and property manager named as additional insured. Most DFW commercial buildings — especially Class-A towers — require it before they'll release the freight elevator or dock. We furnish a correctly-formatted COI to any DFW property manager free, typically within 48 hours.
What It Is

What Is a Commercial COI?

A Certificate of Insurance — the standard ACORD 25 form — summarizes your moving company's insurance: general liability, automobile liability, and workers' compensation, the coverage limits, the policy dates, and the building entities named as additional insured. For a commercial move it protects the building if a mover damages the lobby, elevator, or common areas, or is injured on the property — putting the liability on the mover's insurance, not your business or the landlord.

Why Required

Why DFW Office Buildings Require It

Property managers protect multi-million-dollar buildings full of other tenants. A moving crew rolling carts through shared corridors, running the freight elevator, and working the loading dock is real risk — so they require a COI before they'll release building access. It's standard across DFW Class-A and mid-rise office buildings in Uptown, Downtown, Las Colinas, Legacy, and beyond, and across the big management companies (CBRE, JLL, Cushman & Wakefield, Lincoln Property Company, Granite Properties). Show up on move day without one on file and you'll find the freight elevator locked and your move postponed.

What's On It

What Your Property Manager Needs

RequirementTypical commercial limit
General liability (per occurrence)$1,000,000
General liability (aggregate)$2,000,000
Automobile liability$1,000,000
Workers' compensationStatutory (Texas)
Additional insuredBuilding owner + property manager, named exactly
Class-A / large towersOften $2M+ — confirm with management

The most common reason a COI gets rejected is the wrong entity names or missing additional-insured language. Send us your property management's insurance requirements sheet and we match it precisely.

Our Process

How We Handle Your COI — Free, in 48 Hours

  1. Send us the requirements. Your property manager's name, the building entities to name as additional insured, and the required limits.
  2. We prepare the ACORD 25 at the right limits with the exact additional-insured wording.
  3. We file it directly with your property manager — and copy you — typically within 48 hours, well before move day.
  4. You're cleared for the freight elevator and dock, on schedule.

There's never a charge for a COI with Moving Company Guys — it's part of doing a commercial move right. We carry general liability and workers' comp under USDOT #3918729 · TxDMV #009567347C, so the paperwork is routine for us even when it stalls everyone else.

Freight Elevator

COI + Freight Elevator + Loading Dock

In a commercial building the COI is the key that unlocks the logistics. Property managers won't release the freight elevator or assign a loading-dock window until a valid COI is on file — and both usually have to be reserved in advance (often a specific 2–6 hour block, sometimes only after-hours). We handle all three together: we file the COI early, reserve the freight elevator and dock with building management, and schedule the crew to the window so the move runs on the building's terms, not against them.

After-Hours

After-Hours Moves & Building Rules

Many office buildings only allow moves after business hours or on weekends to avoid disrupting other tenants — which happens to be exactly how we minimize your downtime, too. Buildings may also require elevator pads, specific entrances, security check-in, and proof of the COI at the door. We know the drill: we coordinate the after-hours window, meet the building's access and insurance requirements, and protect the elevators, lobby, and floors on the way through.

Records

COI, Records & Confidential Materials

For law firms, medical practices, and financial offices, the COI is only part of the compliance picture — your confidential records have their own rules. We move files in sealed, serialized, tamper-evident containers with a chain-of-custody manifest, so every box is tracked from the old office to the new one. For medical and dental practices, that includes HIPAA chain-of-custody on patient records and Business Associate Agreements where required. The COI protects the building; the records protocol protects your clients and your license. A mover who only thinks about furniture hands you a liability — we plan the records move with the same rigor as the insurance paperwork.

Beyond COI

Beyond the COI — Full Commercial Compliance

A real commercial mover brings more than one certificate. Beyond the COI, we carry general liability and workers' compensation (USDOT #3918729 · TxDMV #009567347C), we protect the building's lobby, elevators, and floors with runners and padding, we reserve and work within the freight-elevator and dock windows, and we meet building security and access requirements at the door. We can provide references and proof of insurance for your procurement or facilities team, and we coordinate directly with your property manager so you're not stuck relaying paperwork between two parties. The COI is the entry ticket; full compliance and protection are what actually keep your move — and your security deposit — out of trouble.

Choose Right

Why You Need a Real Insured Commercial Mover

The cheapest mover is rarely cheap on a commercial job. A crew that can't produce a real COI gets you locked out of the freight elevator; one without proper insurance leaves your business and your landlord exposed if something is damaged or someone is hurt; one without commercial experience misses the elevator reservation, the after-hours rule, or the additional-insured wording and stalls your move. For a business move, the right question isn't "who's cheapest" — it's "who can produce the paperwork, navigate the building, and finish without downtime." That's exactly what we do every week across DFW: file the COI free, reserve the logistics, run the move after-hours, and have your team working the next morning.

Property Managers

DFW Property Managers & Their COI Rules

DFW's major property-management firms — CBRE, JLL, Cushman & Wakefield, Lincoln Property Company, Granite Properties, Stream Realty, and Transwestern — each have their own COI requirements sheet, preferred limits, and additional-insured wording, and the big Class-A towers in Uptown, Legacy, Las Colinas, and Downtown often demand $2M+ and specific entity names. We move in these buildings regularly and know the routine, so when you tell us the building or management company, we usually already know what they'll ask for. Send us the requirements sheet and we match it exactly — no back-and-forth, no rejected certificate the day before your move.

Checklist

Your Pre-Move COI Checklist

Before your move, confirm: (1) you've requested the COI from your mover as soon as you booked; (2) the building owner and property manager are named as additional insured, spelled exactly as the requirements sheet states; (3) the limits meet the building's minimum (often $1M/$2M, sometimes $2M+); (4) the freight elevator and loading-dock window are reserved; (5) the certificate is on file with building management a few days ahead, not the morning of. Hand us the requirements and we own all five — the COI, the filing, and the elevator and dock coordination — so move day starts with the doors open, not a locked freight elevator.

Mistakes

Common COI Mistakes That Delay Office Moves

  • Requesting it too late — building management often needs it days ahead. Ask the moment you book.
  • Wrong entity names — the building owner and property manager must be named exactly as the lease/requirements sheet states.
  • Insufficient limits — a Class-A tower may demand $2M; confirm the number.
  • Using an uninsured "cheap" mover that can't produce a real COI — and getting locked out of the freight elevator.
  • Forgetting the dock/elevator reservation — the COI clears you, but the window still has to be booked.
Find Us

Serving All of DFW from Our 3 Offices

Moving Company Guys — Dallas
3333 Lee Pkwy Suite 600 · Dallas TX 75219
5.0★ (53 reviews)

Moving Company Guys — Movers Garland TX
2913 Big Oaks Drive · Garland TX 75044
4.8★ (49 reviews)

Moving Company Guys — Movers Plano
5700 Tennyson Pkwy #300 · Plano TX 75024
5.0★ (6 reviews)

Three Dallas–Fort Worth Offices

Moving Company Guys serves the entire DFW metroplex from three offices — Dallas, Garland, and Plano — so the closest crew is always nearby. Licensed (USDOT #3918729 · TxDMV #009567347C), fully insured, and 5.0-star rated. Call (972) 528-0385 for a free quote.

Hours: Mon–Sun 7AM–9PM

FAQ

Commercial COI Guide — FAQ

Reputable, fully-insured ones do. Moving Company Guys files a correctly-formatted Certificate of Insurance (ACORD 25) with any DFW property manager free, typically within 48 hours, naming the building owner and management as additional insured.

Nothing with us — it's free and part of every commercial move. Some movers charge for it; we don't.

Commonly $1M per-occurrence / $2M aggregate general liability, $1M auto, and statutory workers' comp. Class-A towers often require $2M+. We carry the limits to meet these and match your building's requirements sheet.

It means your building's owner and property manager are named on our insurance certificate as protected parties, so our coverage extends to damage or injury at the property during your move. Buildings almost always require this exact language.

We turn certificates around within 48 hours of getting your property manager's requirements — well ahead of move day. Request it as soon as you book to avoid any delay with the freight elevator or dock.

Most commercial buildings will refuse to release the freight elevator or loading dock — postponing your move and risking holdover charges on your old lease. Always confirm the COI is on file with building management a few days ahead.

Yes — along with filing the Certificate of Insurance, we reserve the freight-elevator and loading-dock window with your building management and schedule the crew to that block, so all the building logistics are coordinated together rather than left to you. Most buildings require both the COI on file and a reserved elevator window before a commercial move can proceed, and we handle the whole sequence.

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